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Product · Healthcare

A result is a trend, not a PDF.

A patient who receives a number learns nothing. A patient who sees the same marker over four visits against its reference band understands their own condition — and turns up for the follow-up.

NABDClinics and laboratory platform

Open NABD

Opens in a new tab. Switch between the patient app and the staff app in the control bar.

What it is

A platform for a medical group running outpatient clinics across several branches plus its own diagnostic laboratory. Patients book visits and tests, have samples collected at home, and follow results as a trend. Staff run a day schedule, a live queue, a laboratory worklist from accessioning to validated release, a critical-value callback console, and a home-collection dispatch board.

5
clinic branches, one laboratory
2
apps: patient and staff
6
WhatsApp threads carrying status
250
results in the seeded world

These describe the product and its seeded demonstration world. They are not a client's operating figures.

Who it is built for

Two applications, and inside the staff application several jobs that share nothing but a patient identifier.

Every screen on these pages is redrawn in the browser from the product itself. None of it is a captured image.

  • The patient

    Books clinic visits and lab tests, switches to a family member under a recorded consent, requests a home collection, and reads results as a trend with a plain-language explainer.

  • Clinic staff

    Day schedule, live queue with real waiting times, consultation notes, prescriptions, insurance coverage state, and the recall list for patients who are overdue.

  • The laboratory

    Accessioning, rejection with a reason, analysis, delta checks that hold a result, validated release under a named signature, and a critical-value console with a documented read-back.

Three decisions that shaped it

  1. 01

    Consent is a record, not a setting

    A family member's results are invisible until consent exists, and every switch of patient writes an access-log line. Health data makes this the difference between a product and a liability.

  2. 02

    The dangerous result drives the design

    A critical value has a clock, a call attempt history, and a closure that requires the full name and role of the person reached. That artifact is what an inspector asks for.

  3. 03

    Turnaround becomes a number you manage

    Time from accessioning to release is measured per department and per stage, so a slow step is visible before a patient complains about it.

How it is built

  • Units and reference bands are modelled properly; a wrong unit or an impossible turnaround would end the product's credibility in one screen.
  • Insurance is shown as coverage state and patient share, with pre-authorisation where the policy requires it.
  • Every AI block is labelled, shows its inputs, and never diagnoses or prescribes.
  • Arabic first with right-to-left throughout, complete English, Latin numerals, and units kept left-to-right inside Arabic lines.

Next product

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Running clinics, a laboratory, or both?

Turnaround time and no-show rate are the two numbers worth fixing first. Tell us where yours sit.

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